As either a CoinPayments merchant accepting crypto payments or as a consumer making a purchase with crypto, there are a number of potential errors that may occur when you are trying to complete payment. Examples of such errors include overpayments, underpayments, or even timed-out payments. When any of these potential errors occur on the CoinPayments platform, our systems trigger an automated flow to streamline the process of resolving any mispayments. Refunds When it comes to refunds, our automated flow involves sending an email to the buyer’s email address that was…
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