The operations of a business are built on knowledge: knowing the product you are selling, knowing how to produce it, market it, sell it, and deliver it to your customers. With the growing eCommerce market in the United States, there is pressure for many businesses to have an online arm to their company. As shown through Statista, eCommerce has steadily climbed every quarter over the past 10 years, with an especially high climb during the COVID-19 pandemic. According to those metrics, in the first quarter of 2021, 13.6% of all…
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